Consumers expect data and services at the speed of thought – think Instagram, Amazon, Uber. Technological disruption in every industry drives organizations to become agile and transparent to understand their customers at ever deepening levels. To maintain an edge in this hyper-competitive landscape, businesses must lead or fall behind.
Consumers expect data and services at the speed of thought – think Instagram, Amazon, Uber. Technological disruption in every industry drives organizations to become agile and transparent to understand their customers at ever deepening levels. To maintain an edge in this hyper-competitive landscape, businesses must lead or fall behind.
In this article, Rephael Sweary suggests that companies must combat competing technological giants "by hyperactivating their capability to react to digital change. [This can be] an especially tall ask for organizations rooted in a long history of pre-digital operations." This pattern transcends industry verticals. Where are you in your digital transformation?
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