Consumers expect data and services at the speed of thought – think Instagram, Amazon, Uber. Technological disruption in every industry drives organizations to become agile and transparent to understand their customers at ever deepening levels. To maintain an edge in this hyper-competitive landscape, businesses must lead or fall behind.
Consumers expect data and services at the speed of thought – think Instagram, Amazon, Uber. Technological disruption in every industry drives organizations to become agile and transparent to understand their customers at ever deepening levels. To maintain an edge in this hyper-competitive landscape, businesses must lead or fall behind.
In this Harvard Business Review, authors share the powerful impact of using artificial intelligence to drive decision making within organizations. Unlocking this opportunity stretches beyond unlocking the data but shifting the way organizations adopt the information to make decisions. It can even shake up the organization's culture of top-down decision making.