Merchandise and customer service have traditionally been the main focus of the retail industry's portfolio. Digital transformation now allows retailers to expand on their main capabilities and develop innovative solutions that boost their bottom line, as well as that of their partners and clients. Digital is reshaping retail into a more diverse, tech-infused industry where innovation is king and disruption creates new collaboration opportunities. Subscribe now to learn how to get the most from your existing retail applications by leveraging Microsoft technology to diversify your service portfolio.